Last updated 2022 JAN

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for full refund. Please see below for more information on our return policy. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@emsshop.ca to obtain a Return Merchandise Authorization  place the item securely in its original packaging and [include your proof of purchase / the return form provided , and mail your return to the following address:

EMS SHOP 

39 Dundas St E 

Suite 207

Mississauga ON L5A1V9

Return shipping charges will be paid  by the sender We strongly recommend that you use a trackable method to mail your return. you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your full refund. Please allow at least 5 days from the receipt of your item to process,We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@emsshop.ca
2896399040